Run By Numbers Terms of Service

1. Agreeing to these Terms

By selecting an acceptance control that links to these Terms, you agree to them. If you do not agree, do not create an account or use the Service. Our Privacy Policy explains how we handle personal information. Accepting these Terms does not replace any separate privacy notice or consent required by law.

You must be at least 18 and legally able to enter this agreement to open a coach account, purchase a plan, or accept these Terms for another person. If the age of legal majority where you live is higher, you must meet that age. A coach who purchases the Service personally remains the customer even if the Service is used with a team. Purchasing a plan does not, by itself, establish a contract between RBN and a school, club, employer, or other organization.

2. Minimum age and teen participation

People under 13 may not use the Service, create an account, or receive an invitation to access it. Do not misrepresent an athlete's age or help someone avoid an age restriction. A coach must confirm that an athlete is at least 13 before inviting them, and the Service does not accept athlete profiles whose graduation year places the athlete in 7th grade or younger.

If you are 13 through 17, or otherwise below the age of legal majority where you live, you may use an athlete account only with the permission of your parent or legal guardian. Starting with version 1.1 of the app, the app asks your age and, if you are under 18, asks you to send a link to your parent or guardian so they can review these Terms and the Privacy Policy and approve. Until they approve, you cannot use the app's team features (if you joined before version 1.1, you keep your access for a set period while this is done). Your parent or guardian can withdraw approval at any time, which ends your access. A coach's invitation does not by itself establish parental permission. You must also agree to use the Service responsibly and follow these Terms.

A parent or guardian authorizing a minor's participation represents that they have authority to do so. Permission to use RBN does not authorize medical treatment and does not waive rights that cannot lawfully be waived. Where an app store requires it, such as for a parent-managed account, the store's approval is also needed, and a store's decline or withdrawal of approval ends access to the app.

3. What RBN provides

RBN provides software for planning and recording running training, tracking results and goals, and sharing information within an authorized coaching relationship. It can be used by running coaches and athletes in individual, club, school, or other team settings, including recreational and 5K running. Available features depend on the account, plan, platform, and team settings. The Service is offered only in the United States.

RBN may provide training calculations, suggested paces, performance estimates, or other educational tools. Those outputs depend on the information entered and the assumptions of the tool. They can be incomplete or wrong and do not guarantee a race result, improvement, fitness level, or injury-free participation. Coaches and athletes must use their judgment when choosing or changing training.

Unless RBN separately agrees in writing to provide a particular coaching service, the Service does not make RBN your personal coach, medical professional, school, or team administrator. Coaches using the Service are responsible for the coaching services and instructions they provide. RBN remains responsible for its own conduct and obligations under applicable law.

4. Accounts and access

Provide accurate account information and keep it reasonably current. Use only accounts and team access you are authorized to use. Keep sign-in credentials confidential, use the access role assigned to you, and tell us at support@runbynumbers.app if you suspect unauthorized access. Do not share an account to bypass access or payment limits.

The person managing a team is responsible for inviting appropriate users, assigning access carefully, and removing access when a coach or athlete no longer needs it. Removing a person from a team, deleting a login, canceling a paid plan, and deleting personal information can have different effects. See the Privacy Policy and our account deletion page for the applicable process.

5. Coach and team responsibilities

Coaches are responsible for having the rights, permissions, and organizational authorization needed to submit athlete data, invite athletes, and share coaching information through the Service. This does not limit RBN's obligations under applicable law.

Before entering another person's information or inviting them, a coach must:

• Have a legitimate coaching purpose and the authority to use that information for it
• Provide the athlete, and a parent or guardian where required, with the applicable RBN and coach or organization privacy information
• Obtain and document permissions required by law, the athlete's age, and any school, club, employer, or governing organization
• Confirm that each invited athlete is at least 13, and obtain any permission their school, club, or organization requires before inviting them. RBN asks a parent or guardian to approve each athlete under 18 in the app, but that does not replace permissions the coach's organization requires
• Enter only information reasonably needed for the coaching purpose and keep access limited to appropriate people
• Respond to information requests relating to the coach's own records and cooperate with RBN on privacy, security, and deletion requests

Do not represent that you can bind a school or other organization unless you actually have that authority. If your organization requires approval, a data agreement, or procurement review, obtain it before using the Service with its records. A personal purchase or an RBN checkbox does not replace that approval.

Do not use the Service to create a medical record or upload medical documents, diagnoses, prescriptions, or unrelated sensitive information. If an optional wellness or soreness and illness feature is available, enable or use it only for a lawful, disclosed coaching purpose and after completing any required notice and consent steps. Do not require an athlete to enter unnecessary sensitive information. A coach's acknowledgement alone does not satisfy every athlete or parent consent requirement.

You remain responsible for any copies you export or otherwise take outside RBN, including their security, recipients, permitted use, and deletion. Do not publish an athlete's information or share it outside the authorized coaching context without the necessary permission.

6. Training and medical information

RBN is a running-training and recordkeeping tool. It does not provide medical advice, diagnosis, treatment, medical clearance, or emergency monitoring. Training content, calculations, wellness questions, and coach communications in RBN are not a substitute for care from a qualified healthcare professional.

Consult an appropriate healthcare professional about whether an exercise program is suitable for you, particularly if you have a medical condition, injury, or symptoms. Stop exercising if you feel unwell or have concerning symptoms and seek appropriate medical help. For a medical emergency, contact local emergency services. Do not rely on a note, check-in, alert, or message in RBN to obtain urgent help; it may not be reviewed promptly or at all.

Running and exercise involve risks, including injury. Athletes and coaches should consider the athlete's condition, experience, environment, and professional medical advice when planning or participating in training. These Terms do not release RBN or another person from liability that cannot lawfully be excluded.

7. Acceptable use

Do not use the Service to break the law, violate another person's rights, harass or exploit someone, impersonate another person, submit information without authority, or distribute harmful or unlawful content. Do not attempt to bypass security, access another team's records, scrape personal information, disrupt the Service, or use automated access that we have not authorized. Do not resell the Service or copy protected parts of it without permission, except where applicable law permits it.

We may investigate misuse and restrict access reasonably necessary to protect people, information, or the Service. See Section 12 for suspension and termination.

8. Your content and our software

You retain whatever rights you have in the content you submit. You grant RBN a limited, nonexclusive permission to host, store, process, reproduce, and display that content only as reasonably necessary to provide, secure, support, and administer the Service for the authorized users, and to comply with applicable law, consistently with the Privacy Policy. This permission does not authorize unrelated advertising use of athlete information.

You represent that you have the rights and permissions needed for the content and instructions you provide. This agreement does not transfer an athlete's privacy rights to a coach or transfer ownership of personal information to RBN.

RBN and its licensors retain their rights in the software, branding, documentation, and original materials they provide. Subject to these Terms, you may use them through the Service for its intended purpose. You may not use RBN branding in a way that falsely suggests endorsement or affiliation.

9. Paid plans

Paid plans are not yet available. RBN does not currently charge for the Service, and invited mobile users do not pay to download the app or accept an invitation.

When paid coach plans become available, they will be purchased through our website. Before anyone can buy a plan, we will publish updated Terms describing the price, billing period, renewal, cancellation, and refund rules, and we will obtain any consent and give any notices required for recurring charges. Canceling a plan will not by itself delete an account or personal information. Any nonwaivable cancellation, refund, or other consumer rights remain available.

10. Third-party services and app stores

The Service may depend on hosting, sign-in, payment, notification, or other providers. A provider's own terms may apply to a service you use directly. Linking an external account or using another provider does not authorize RBN to collect information beyond the permissions and notices presented for that connection.

Apple and Google operate their respective app stores and platforms. When the app runs, it may ask the store for the account's age range and approval status, as described in the Privacy Policy. This agreement is between you and RBN, not Apple or Google. If you get our mobile app from Apple, Apple's standard Licensed Application End User License Agreement also applies to your use of the app. Google Play's terms apply to apps you get from Google Play. Any mandatory consumer protections also apply.

11. Availability and limitations

We aim to operate useful software, but the Service can be interrupted, changed, or affected by errors, maintenance, or third-party failures. Do not rely on RBN as your only copy of information you need to keep or as a safety or emergency system. We do not guarantee uninterrupted availability, error-free calculations, or particular athletic outcomes.

To the extent permitted by applicable law, the Service is provided as available without additional implied warranties of merchantability, fitness for a particular purpose, or noninfringement. This provision does not remove express promises we make or protections that the law does not allow us to exclude.

To the extent permitted by law, neither party is liable to the other for indirect or consequential losses, such as lost profits or lost business opportunities, arising from this agreement. This exclusion does not apply to fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence where liability cannot be excluded, or any other liability that applicable law does not permit to be excluded. Nothing here limits statutory privacy or consumer remedies that cannot be waived.

12. Ending or restricting access

You may stop using the Service at any time. Athletes can delete their account in the app, and coaches can delete theirs on our website; the Privacy Policy and our account deletion page explain what each deletes and how to request anything else. A head coach's deletion deletes the whole team, including its athletes' records and logins.

We may suspend or terminate access for a material violation of these Terms, unlawful activity, a security threat, or a legal requirement. Where reasonably possible and appropriate, we will explain the reason and provide an opportunity to address it. We may act without advance notice if needed to protect people, information, the Service, or compliance with law.

Ending access does not automatically erase every record. The Privacy Policy explains retention, deletion requests, and any lawful exceptions. Provisions that by their nature need to continue will survive, including intellectual property rights and applicable limitations on liability.

13. Changes and contacting us

We may update these Terms as the Service or applicable law changes. We will publish the revised Terms with an effective date and provide additional notice or obtain renewed agreement where required. Material changes will not retroactively remove rights that have already arisen.

Contact support@runbynumbers.app with questions or a concern about the Service. We encourage you to contact us so we can try to resolve a problem, but doing so is not a condition on any nonwaivable legal right or a reason to miss a legal deadline.

If a provision is unenforceable, the remaining provisions continue to the extent permitted by law. These Terms and any specific purchase terms you accept form the agreement for the Service, except for a separate written agreement that expressly controls.

Operator: Run By Numbers, LLC, 6306 Wolf Run Dr, Katy, TX 77493.